Hp Deskjet 3744 troubleshoot
HP Deskjet 3744 Series - Clearing Paper Jams
This document lists the steps for clearing a paper jam in HP Deskjet 3744 (except for the 3820) series printers. If the printing process stops, the power light blinks, and the carriage stalls, the printer may be detecting a paper jam, a paper pick-up problem, or a paper feed problem.
Clearing a paper jam
If the paper jams in the printer, follow the steps below to clear the jam:
Remove the paper stack from both paper trays.
Press the POWER button. Instead of turning off, the printer will try to eject the jammed sheet.
If the printer cannot eject the paper, unplug the power cord from the back of the printer.
NOTE: Do not press the POWER button again before unplugging the power cord.
Open the rear access door at the back of the printer. To do this, press the handle to the right and then pull out the door.
Remove the jammed paper. Make sure no small pieces or obstructions remain.
Reattach the rear access door and plug the power cord back into the printer.
The printer will turn on automatically and be ready for printing again.
Reload the paper in the IN tray.
Try printing again.
|
